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Privacy Policy

Commitment
North London Shutters and Blinds is committed to respecting your privacy whilst providing the highest possible quality service and we recognise the need to know that your personal data is being lawfully processed and held in compliance with the General Data Protection Regulations. Personal data is any information that relates to a living individual who can be identified by that data and covers the information you may provide to us.

Purpose
North London Shutters and Blinds provides you with the information set out in this Privacy Statement so that if you share your personal data with us you are aware of what we do with it.

Data Controller
North London Shutters and Blinds is the data controller of your personal data and we will only collect information in accordance with the General Data Protection Regulations. Our contact details are listed below.

Data Collection
We may collect information from you when you visit our website, when you email us or when you call us, which includes:-

  • Your name
  • Your address
  • Your email address
  • Your telephone number(s)

This information is collected from the online form you completed and submitted to North London Shutters and Blinds.

Use of Personal Data
We use the information that you personally provide to:

  • Set up visitation appointments
  • Improve the information and support we provide
  • Process any requests you make
  • Provide you with information about products and services we offer

In the interests of continually improving our services, we may contact you from time-to-time to inform you of new products and services that are relevant to you. We are committed to giving you the choice of whether or not to receive such information.

Sensitive Information
We will never collect sensitive information about you without your express consent.

Transfer of Personal Data
If we intend to transfer your personal data outside the EEA (European Economic Area) we will always obtain your consent first.

Sharing your Personal Data
North London Shutters and Blinds will not sell your personal details to anyone else.

Sharing Personal Data with Service Providers
North London Shutters and Blinds works with carefully selected Service Providers that carry out functions on our behalf. These include, for example, companies that help us with technology services, storing data, processing payments and delivering orders.

North London Shutters and Blinds will share personal data with these companies; we require them to keep it safe and they must only process the data in accordance with the instructions given by North London Shutters and Blinds, the Data Controller.

Sharing Personal Data With Other Organisations
North London Shutters and Blinds may share personal data with other organisations in the following circumstances:

  • if the law or a public authority says we must share the personal data;
  • if we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk);
  • to an organisation we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement, we may have with you. If the transfer or sale goes ahead, the organisation receiving your personal data can use your personal data in the same way as us;
  • or to any other successors in title to our business.

We will not share your personal details with anyone else unless you specifically request us to.

Tracking
We also collect information automatically about your visit to our web site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you personally. Such aggregate information helps us to audit the usage of our website and improve the service provided.

Security
North London Shutters and Blinds is committed to ensuring the security of your personal data. In order to prevent unauthorised access to or disclosure of your personal data, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How long do we keep your personal information?
We keep your information for a period of 7 years from the date of the course as an accurate record of your attendance. After that date, your personal data is securely destroyed. We may tell you about the same or similar products for a period of up to 3 years from when you last interacted with us.

What rights do you have?
Should you wish to exercise any of your rights please email admin@northlondonshutterandblinds.co.uk or write to us at the below address and tell us what right you wish to exercise. In some circumstances, we may require proof of ID from you.

  • Rectification – Should any of the details we hold on you be incorrect, you have a right to request we rectify the error. Please contact us at the details above and we will rectify any errors.
  • Right of Access – You may ask us at any time for information about any personal data we hold about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with the details of the information we hold about you.
  • Right to erasure – You can ask us to erase your personal data. We will not erase your personal data if it is still required for the purpose for which it was collected or if we are legally obliged to continue processing your personal data. It is important to note if you exercise this right we will keep a copy or a record of your request as it is our legitimate interest to show that you have exercised this right.
  • You also have the right to restriction of processing of your personal data and a right to object to the processing of your personal data.
  • Right to complain to the Supervisory Authority – The Supervisory Authority in the UK is the Information Commissioner’s Office (ICO) and you can complain to them if you are not happy with any aspects in relation to us processing your personal data. Their website is www.ico.org.uk

We pride ourselves on our transparency; should you have any issues, please do not hesitate to contact us in order that we may try and resolve any issue you may have.

We want to make sure that the personal data we hold about you is accurate and up to date. If any of the details are incorrect, please let us know and we will amend them.

How to Contact Us
If you have any questions about how we collect, store, use personal data or wish to exercise any of your rights please contact us by:

Phone: 0203 417 6465

Email: admin@northlondonshutterandblinds.co.uk

Write to us at
North London Shutters and Blinds
Suit 52
Mill Hill House
6 The Broadway
Mill Hill

NW7 3LL

Child Safety

All our products are designed with the safety of children in mind. We deliver innovative solutions designed for child safety.

We’re dedicated to ensuring all our products are in line with legislation and our operating systems are compliant with the law surrounding child safety requirements.

Sustainability

ZERO WASTE. Yes, that’s right. At North London Shutters and Blinds we have a mission to bring down our carbon footprint. Starting from our packaging. Our shutters don’t have to cross seas and mountains to get to us. Therefore, the bare minimal wrapping will be used on our shutters and after we finish a job, we take and reuse the packaging elements.

Doing our bit for the environment, we only use water-based paint to colour our shutters. Water-based paint has a significant lower impact on the environment than that of a solvent-based paint.

We now also offer a beautiful range of eco- friendly blind fabrics. They are innovative, sustainable, waste-reducing and most importantly they don’t compromise on the quality or aesthetic. With our recyclable fabrics and responsibly manufactured fabrics while our ASC energy efficient window blinds or eco blackout blinds work to keep rooms warm in winter and cooler in summer months, reducing your energy consumption.

Innovation

Our wooden shutters are manufactured in United Kingdom, more specifically in the heart of England, London. This allows us to have full control of our shutters and bring quality first.

Our products are like no other in todays market. Therefore, our customers get 5 years warranty on our wide range of wooden shutters and 1 year for our blinds.

Faced with an industry in continuous transformation, North London Shutter and Blinds offer unique shutters and blinds that adapt to the different requirements of our customers. With revolutionary fabrics and modern systems, always maintaining the design and aesthetics that characterise us as a leading brand. Being at the forefront of the market requires always being updated, so we are constantly looking for and offering new and improved products to deliver the maximum solutions to our customers.

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